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Shop Policies


Grading System
Please take note that these pins are all handmade and may exhibit imperfections.
A Grade - free of major defects but may exhibit minor and less noticeable imperfections
B/C Grade - multiple minor or major imperfections that are more noticeable. 
Pins that we think are not of quality will not be sold.

Processing Time
All orders are carefully packed so please allow 7-10 business days for processing of your order. Also please take note that we are from the Philippines so international shipping might take a while.

All pins are wrapped carefully in bubble wrap and will be shipped in a padded bubble mailer for extra protection. 
For US and Canada orders, we ship the bulk orders to our friends in the US via DHL Express and then they are the ones who distribute the orders through USPS.
For other international orders, our forwarder has a new partner which is Quantium Solutions starting December 2021. Previously, our forwarder is partnered with DHL ecommerce.

Insurance, customs, and import taxes
Buyers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs or missing packages. If you want your package to be insured, kindly use a USA address. All packages to USA will be insured which is already included in the shipping cost. We highly recommend having a pin buddy from the USA so we can insure your packages.


Returns and exchanges
We don't accept returns or exchanges, but please contact us if you have any problems with your order.

We highly value my customers, so if you receive a defective item or are not happy with your purchase, emails us at poppinscollectibles@gmail.com and we will sort it out together. :)